Property Maintenance and Repairs

• Routine maintenance: Organizing regular property inspections, landscaping, and maintenance (e.g., HVAC, plumbing, electrical).

• Emergency repairs: Handling urgent issues like leaks, plumbing problems, or heating issues.

• Vendor management: Hiring and overseeing contractors for repairs and improvements.

Property Inspections

• Move-in/move-out inspections: Conducting detailed inspections at the start and end of a tenancy to document the property's condition.

• Routine inspections: Regularly inspecting the property to ensure it is well-maintained and tenants are following the terms of their lease.

24/7 Emergency Services

• Emergency handling: Providing tenants with 24/7 access to emergency maintenance services for urgent issues like flooding, fire, or other safety concerns.

Property Upgrades and Renovations

• Project management: Managing improvements and renovations to increase property value and rental income.

• Cost analysis: Advising on cost-effective upgrades to attract higher-paying tenants or increase property value.

Property Marketing and Advertising

• Listing services: Advertising properties on multiple platforms (e.g., websites, social media, real estate listings).

• Staging and photography: Helping properties look appealing to potential tenants or buyers.

• Open houses and showings: Organizing property tours for prospective tenants.

Tenant Screening and Selection

• Application processing: Reviewing rental applications to assess tenant suitability.

• Background checks: Running credit reports, criminal background checks, and verifying rental history and employment.

• Lease agreement preparation: Drafting and managing leases that comply with local laws and regulations.

Rent Collection and Financial Management

• Rent collection: Ensuring tenants pay on time, including online payment options via online portal.

• Accounting services: Managing the financial aspects, such as generating invoices, handling security deposits, and maintaining a ledger of income and expenses.

• Financial reporting: Providing monthly or quarterly reports for property owners via online portal.

HOA (Homeowners Association) Management

• HOA management: Some property management companies handle the day-to-day operations of a homeowner association, including overseeing rules enforcement, organizing community meetings, and managing HOA finances.

Leasing and Rent Set-Up

• Market rent analysis: Assessing the local rental market to ensure competitive pricing.

• Setting rent: Determining appropriate rent levels based on location, amenities, and market demand.

Legal Compliance and Risk Management

• Knowledge of local laws: Ensuring compliance with tenant-landlord laws, zoning laws, and building codes.

• Eviction management: Handling the legal process of evictions, including filing paperwork and appearing in court when necessary.

• Insurance and liability management: Helping property owners maintain appropriate insurance coverage and minimize legal risks.

Tax and Financial Reporting

• Tax documentation: Providing year-end statements and helping with tax filings.

• Budget planning: Assisting with budgeting for property-related expenses, including repairs, insurance, and management fees.

Tenant Relations and Communication

• Handling tenant inquiries and complaints: Managing tenant communication and ensuring a positive living experience.

• Lease renewals and terminations: Managing lease renewals and ensuring compliance with lease terms when tenants move out.

• Evictions: Managing the legal process of evicting tenants who fail to meet rental obligations.

Tenant Portal

• Tenant Portal: Options to pay monthly rental payment via ACH or credit card

• Repairs and Maintenance: Tenants report all repairs and maintenance requests with availability and supporting documentation